Quick answerA DM keyword trigger sends a set reply when an incoming DM contains a word you choose, such as PRICE, MENU, SIZE or COLLAB. Matching is case-insensitive and you can add several words per automation. It is free on every plan. For messages worded any way, add AI intent triggers on Growth.
Keywords worth setting up
| Keyword | Reply |
|---|---|
| PRICE | Plans or menu with a button |
| BOOK | Calendar link |
| SHIP | Delivery times |
| COLLAB | Media kit |
Wording ideas: 30 message examples.
Frequently asked questions
What if people word it differently?
Add variants, or use AI intent triggers on Growth.
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