Quick answerA product carousel DM sends up to 10 swipeable cards, each with an image, a name and subtitle up to 80 characters, and up to 3 buttons. Trigger it from a comment, story reply or DM keyword. Every button click is tracked per product. Carousels are on FameChamp Pro.
Setup
- Use the Product carousel template.
- Add 1 to 10 cards: image, name, subtitle (price), buttons.
- Drag to reorder. Best seller first.
- Optional: ask for a reply first, so the carousel goes inside the 24-hour window.
Why ask for a reply first?
Instagram can refuse rich messages to people who do not follow you on the first private reply. Starting with a short text ("Want the full drop?") and sending the carousel after they tap is more reliable. See error 1545133.
Frequently asked questions
Can people pay inside the DM?
Buttons open your store checkout. Payment happens on your site.
More use cases
- Auto DM everyone who comments on your reels
- Your reel went viral. Now DM everyone who commented.
- DM people who already commented
- Automatic DM follow-ups that respect the rules
- Collect phone numbers in Instagram DMs
- Follow to unlock: turn commenters into followers
- Story reply automation
- DM keyword triggers
- Instagram ice breakers
- Meta Ads custom audiences from DM leads
- Automate DMs across several Instagram accounts
- AI customer support in Instagram DMs
- AI replies in Hindi and Hinglish
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