Quick answerAn AI intent trigger starts an automation when a DM matches an intent you describe in plain language, such as "asks about price" or "wants to book a call", however it is worded. It runs only on DMs no keyword automation matched, uses one credit per check, and logs every decision.
Keyword vs intent
| Keyword | AI intent | |
|---|---|---|
| Matches | "PRICE" | "how much?", "kitna hai", "cost for 3 months?" |
| Cost | Free | 1 credit per check |
| Where | Comments, stories, DMs | DMs |
Good intents to start with
- Asks about price.
- Wants to book a call or appointment.
- Asks about delivery or shipping.
- Wants to collaborate.
Frequently asked questions
Can intent triggers run on comments?
Not yet. They run on DMs. Use keywords for comments.
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