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Quick answerGood Messenger auto replies answer the question, give one next step and sound like a person. Use {{first_name}} to personalise, keep each reply under 3 short lines, and add a button for the link. Below are 25 templates for welcome messages, away messages, prices, bookings, orders and comment replies.
Welcome
- "Hi {{first_name}}! Thanks for messaging. What can we help with today?"
- "Hey {{first_name}} ๐ Tap below for prices, opening hours or to book."
- "Welcome! Ask anything, or type MENU to see what we offer."
Away and after hours
- "Thanks for your message! We're closed now and reply first thing tomorrow."
- "Got it! Our team replies 9 to 6, Monday to Friday. Meanwhile, our FAQ: [button]"
- "We're on a short break and back on [date]. Urgent? Email [email]."
"Is this still available?"
- "Yes, it is! Here's how to order: [button]"
- "It is! Want me to hold one for you? Reply YES."
- "Sizes S to XL are in stock. Order here: [button]"
Prices
- "Here are this week's prices ๐ [button]"
- "Packages start at $49. Full list: [button]"
- "Prices depend on size. Send a photo and we'll quote within the hour."
Bookings
- "Book your slot here, it takes 30 seconds: [button]"
- "We have openings this week! Pick a time: [button]"
- "Free 15-minute intro call: [button]"
Orders and delivery
- "Track your order here: [button]. Still stuck? Reply HELP."
- "We deliver Monday to Saturday, 2 to 3 days in most areas."
- "Returns are free within 30 days. Start one here: [button]"
Comment to Messenger
- Public reply: "Sent you a message ๐ฉ" ยท DM: "Hi {{first_name}}, here's the link you asked for: [button]"
- Public reply: "Check your inbox!" ยท DM: "Thanks for commenting! Your discount code: SAVE10"
- Public reply: "On its way ๐" ยท DM: "Here's the free guide. Want the next one? Reply with your email."
Follow-ups
- "Still interested? The offer ends tonight: [button]"
- "Just checking you got the link ๐ [button]"
- "Any questions about [product]? Reply here and a person will answer."
Set these up as Facebook auto replies or comment to DM. Follow-ups must go out inside the 24-hour window.
Frequently asked questions
How long should a Messenger auto reply be?
Under 3 short lines, with one button. People read Messenger on phones.
Can I personalise auto replies?
Yes. {{first_name}} inserts the person's first name in FameChamp.
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