Quick answerThe most common reason an Instagram automation does not fire is testing from the same account that owns the post: Instagram does not send your own comments to apps. After that, check the connection (password changes kill tokens), that the automation is on the right post, the keyword match, the monthly DM limit and the 24-hour window.
Check these in order
- You commented from your own account. Test from a second account.
- Instagram disconnected. Changing your password or a security check revokes the token. Reconnect. FameChamp emails you when this happens.
- Wrong post. The automation watches one post, but you commented on another. Use "every post" or pick the right one.
- Keyword did not match. Emoji, extra words or typos. Add variants like LINK and LINKS.
- Monthly limit reached. Free plans stop at their DM cap. FameChamp shows who was held back.
- Already replied. Each comment gets one private reply. A second comment from the same person may not trigger.
- Outside the window. Follow-ups more than 24 hours after their last message are skipped. Error 2534022.
- Another app owns the conversation. Two connected tools fight over threads. Error 2534037.
- Message requests or privacy settings. The recipient limits who can message them.
Still stuck?
Look at the automation's activity log. It shows every trigger and why a DM was skipped. The full list of API errors is in Instagram API error codes.
Frequently asked questions
Why does my automation work for others but not when I test it?
You are probably testing from the account that owns the post. Use a second account.
Why did all my automations stop at once?
Usually the Instagram connection expired. Reconnect the account.
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